Jewellery will remain the responsibility and property of NetJewel until signed for
on behalf of the recipient. NetJewel will take on all responsibility while transporting
the jewellery to the recipient.
Standard sizing for mens and ladies rings are: Ladies: size N Gents: size T Certain
rings eg. Stainless steel and Titanium rings cannot be re-sized so please ensure
you have selected the correct size at time of purchase. As per the above if you
have selected an incorrect size you will be able to exchange it. Please click here
to view our ring sizing guide.
Jewellery may be exchanged within 7 days of receiving it. In order to qualify for
an exchange, all goods must be in their original condition and may not have been
worn, sized or adjusted.
Jewellery may be refunded within 7 days of receiving it, directly through NetJewel.
In order to qualify for a refund, all goods must be in their original condition
and may not have been worn, sized or adjusted. Jewellery will need to be returned
to NetJewel in their original packaging prior to the refund being authorised. Customers/Recipients
are responsible for the costs of return. Refunds can only be made to the original